At Midas Touch Coffee, we value our customers and aim to ensure your complete satisfaction with every purchase. Below is our policy regarding returns and refunds:

Eligibility for Returns

1. Coffee Beans:

   • Due to the perishable nature of coffee, we do not accept returns for coffee beans unless:
     • The product was damaged during shipping.
     • You received the wrong order.
   • If there is an issue, please contact us within 7 days of receiving your order.

2. Equipment and Accessories:

   • Unused equipment and accessories may be returned within 14 days of purchase.
   • Items must be in their original packaging and in resellable condition.
   • Proof of purchase is required.

Refunds

1. Coffee Beans:

   • If eligible, refunds will be issued for the damaged or incorrect item. A replacement may also be offered, depending on stock availability.

2. Equipment and Accessories:

   • Refunds will be processed after we inspect the returned item.
   • The refund will be issued to the original payment method within 7-10 business days after approval.

Non-Returnable Items

• Personalized items or special orders.
• Gift cards or promotional items.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped, damaged product).
• Original shipping fees are non-refundable.

How to Initiate a Return

1. Contact us at contact@midastouchcoffee.co or call +1 (240) 978-8366
2.  with your order details.
3. Provide proof of purchase and a description of the issue.
4. Follow the instructions provided by our team to ship the item back to us.

We appreciate your trust in Midas Touch Coffee and strive to resolve any concerns swiftly. For additional questions, feel free to reach out to our support team.

Thank you for choosing Midas Touch Coffee – where every sip is golden.